Help Desk Support

Attention Business Owners in the Brentwood, Franklin and Greater Nashville, TN area:

Get employees back to work quickly with Help Desk Support from Nashville Computer

Forget about “Geek Speak” and arrogant help desk representatives that make you feel foolish for any question you ask. Our friendly help desk engineers are ready to respectfully answer your questions and solve your IT problems remotely, so you can get back to work quickly.

At Nashville Computer, we understand that your employees cannot work when they are having problems with their computers. As the saying goes, “Time is Money” and as long as they are not working, you are losing money. Help is a phone call or a web form away.

Our help desk engineers can solve most problems remotely so there is no waiting for someone to come on site to fix your computers. They are equipped with the latest monitoring and diagnostic equipment to solve problems efficiently and effectively with minimum effort on your part.

Here is a list of common questions and problems our Help Desk engineers handle:

  • Email issues
  • Password resets
  • Error messages
  • Viruses
  • Can’t connect to drive
  • Lost file
  • Computer running slow
  • 3rd Party Vendor Management
  • General Troubleshooting

If your business is on one of our Budget Friendly IT Pro, IT Ultimate or All-Inclusive HaaS Managed Services plans, your unlimited Help Desk privileges are covered. All other users are charged an hourly fee for services.

No matter who you are, the Help Desk experts at Nashville Computer will treat you with respect and have you back to work as quickly as possible. Just give us a call at 615-861-2242