Mobile devices have become essential business tools, keeping employees connected and productive wherever they may be. However, if a mobile device is misplaced, stolen, or accessed by the wrong person, sensitive company data could be at risk. Below are practical steps to help secure your organization’s mobile devices.
When it comes to protecting your business from cyberthreats, the basics still matter. A lot. In fact, according to IBM’s 2023 Cost Of A Data Breach Report, 82% of breaches involved data stored in the cloud, and most of them could’ve been prevented with simple, foundational safeguards.
Integrating internal communication tools such as Unified Communications-as-a-Service (UCaaS) with customer-facing systems like Contact Center-as-a-Service (CCaaS) is rapidly gaining traction among businesses. This blog explores the key advantages of UCaaS-CCaaS integration for businesses and provides a guide to help companies successfully implement it.
As technology evolves, so must your business systems. If your IT infrastructure is showing signs of strain — whether through constant breakdowns, security vulnerabilities, or diminished capabilities — it’s time to act. This article outlines eight critical warning signs that your IT systems need an upgrade.
Cybercriminals are now using innocuous office devices such as printers and scanners to launch phishing attacks without needing to hack into your email account. Learn how to spot and stop this new trick to keep your workplace safe from phishing scams.
Warning: Microsoft Will NO LONGER Support Windows 10 After October 14, 2025. While PCs operating on Windows 10 will still work after this official end date, Microsoft will no longer provide the free services that keep your device working properly and securely, such as security updates and technical support.
The global CrowdStrike outage in July 2024 served as a stark reminder of the fragility of our digital infrastructure. In response, Microsoft is undertaking a fundamental reinvention of its operating system with the Windows Resiliency Initiative. It’s a strategic overhaul designed to make sure Windows can withstand crises of similar scale and impact in the future.
Is your business overwhelmed by too many communication platforms? Discover how small and mid-sized companies can simplify internal collaboration and customer support by uniting Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems, unlocking better insights, improved agility, and stronger customer relationships.
Cybercriminals are changing how they attack small businesses. Instead of breaking down the door, they’re sneaking in with a stolen key…your login credentials.
It’s called an identity-based attack, and it’s becoming the top way hackers get into systems.
You’re focused on leveraging the latest technology for growth and innovation, but there’s a hidden risk that comes with it. The software, automated systems, and AI tools that power your business each have their own non-human identity (NHI). Managing these digital identities was a significant challenge even before the AI boom, but now, with intelligent agents capable of independent action, NHIs represent a critical threat that demands immediate attention.