High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy -- and some do it by adding artificial intelligence (AI) into the mix.
Google revealed the preview edition of Android P at this year's Google I/O event. Since the operating system is still going through tests, there will be functions added and removed as the weeks pass. Read on to learn about the most promising features of this work in progress.
Microsoft outlined a list of new features it will deliver to its various Outlook apps, including bill-pay reminders, better calendaring across time zones, and a way to see who has RSVP’d for a meeting. Here are five that could potentially be the most important.
Google's major conference has come and gone. Its keynote speech gives consumers a sneak peek at Google Assistant and the next version of Android. This will help developers get their integrations, services and apps ready before the search engine giant releases its new stuff.
Ransomware attacks are in the headlines again, and thankfully, business owners are becoming more aware of the malicious software’s damaging effects. Companies realize that without safe and reliable data backup, important business information can fall into the wrong hands.
In the wake of Facebook’s worldwide privacy scandal, it’s time to revisit some social media best practices. Your information is incredibly valuable, and you can’t rely on social media platforms to keep it safe from hackers. Heed these tips to make sure your Facebook and Twitter accounts are well secured.
If you own a laptop, chances are you’ve noticed how hot it can get. You might not know it, but your laptop may already be overheating, which will lead to decreased efficiency and a shorter lifespan. Here’s how to protect your laptop from further damage due to overheating.
Do you, as a brand new business owner, know how to take advantage of social media exposure, especially if no one has any idea what your new business is all about? The truth is, you can succeed with social media, even if you have what could be perceived as a small, newbie brand.
Google recently introduced new Gmail features that will be especially useful to those looking for a better way to archive unwanted emails, a faster way to reply to messages, and a nifty function that lets users keep messages confidential. And we've only just scratched the surface.
Storing copies of your business data in the cloud will help you avoid the risks associated with broken hard drives, lost or stolen devices, and human error. That’s because entrusting your data to an expert cloud provider means you’ll have trained professionals handling the backup of your business assets online.
