Our Team

Kerry Couch

Kerry Couch

President

Kerry was raised in East Tennessee and received his Business Management degree from Freed-Hardeman University. After spending almost 10 years in multi-store management with major retail companies, Kerry launched Nashville Computer, Inc. October 1, 1988. Today, he continues as President of the company, overseeing the overall operations.

Kerry and his wife Lisa live in Columbia, Tennessee with their son and daughter. Weekends consist of working on his farm, traveling on his Honda Goldwing with his wife or being involved with church activities. Kerry volunteers his time to take annual trips to Central or South America for medical missions and also serves on the Board of Trustees for Freed-Hardeman University in Henderson, Tennessee.


Charles Henson

Charles Henson

Managing Partner

Charles has been with Nashville Computer since December 1991. He has performed all duties except accounting. He is responsible for the day-to-day workflow and operations of Nashville Computer. He ensures our clients are happy and taken care of.

He was born in Missouri but was raised in West Tennessee. He spends 90% of his free time with his kids & wife; they love to go bowling, watching movies, playing video games, playing board games, listening to music, hiking, swimming, playing laser tag, and walking through different areas of downtown Nashville on nice summer evenings.


Justin Lipscomb

Justin Lipscomb

Account Manager

As Account Manager, Justin is excited to get to know each of our customers in person. He is a very good listener and able to interpret the technology needs of our clients, taking care that they receive the hardware, software and services they require to make their businesses successful. If there are ever questions or concerns that customers have with sales or service, Justin is there to listen and find resolutions ensuring each of our customers is totally satisfied with our work.

Justin is a family man with a wife, Katie and two young daughters, Harper and Merritt. He and his wife lead small groups at their church. His extended family members are local, so he also enjoys spending time with them. When not with family he enjoys golf and hopes to be able to teach his daughters how to play when they get old enough.


Scott Thorsen

Scott Thorsen

Business Development Manager

As our Business Development Manager, Scott Thorsen is very often the first consultant to whom our clients talk. It is his job to find the people and businesses in the Nashville area who value technology and need an expert partner like Nashville Computer to achieve their business goals. Scott ensures that our new clients have a first rate experience from the moment they begin exploring their IT options.

Scott is originally from Michigan but grew up south of Atlanta. As a Vanderbilt graduate, he fell in love with Nashville and has been here for over a decade. Outside of work, he’ll most likely be found at a softball field, traveling to baseball stadiums across the country, cheering on his beloved Commodores, or with a fishing pole in his hand. Surprisingly, his beautiful wife, Caitlin, will be right there with him. What a catch!


David Duer

David Duer

Client Care Manager

David has been with Nashville Computer since March 2010. His main role is to be a liaison to our clients and to ensure quality and efficiency in the various projects and jobs.

David is originally from the Opelika/Auburn area in Alabama. He and his wife, Dia,  enjoy hosting dinner parties and game nights with their friends and visiting family.


Courtney Gardner

Courtney Gardner

Service Coordinator

If you have called Nashville Computer, you probably have spoken to, Courtney Gardner. Courtney has worked for Nashville Computer for 8 years. She is the sweet, kind lover of puppies and whimsical toys. But make no mistake; she is the maestro of coordinating staff and customer appointments. When scheduling gets complicated, staff members are going 10 different directions and the office is crazy, Courtney is still able to pleasantly answer each phone call with a smile. Her daily report to the employees keeps us entertained and informed about where each person will be for the day. Best of all, if there is a birthday or some other reason to celebrate, Courtney makes the best cakes in town! Yum!

Born in Louisville, KY, Courtney moved to Tennessee in 2000. When she is not working, she likes to spend time with her sister, her 4 dogs and her friends. She says that although she loves to cook/bake, she hates to clean up the mess.


Troy Rubert

Troy Rubert

Senior Support Engineer

Troy started with Nashville Computer in October 2006. As a field engineer he assists customers.

He is from Columbia, TN where he still lives. When he has free time he enjoys photography, the gym, rehabbing houses, hanging out with his beautiful bride of over 20 years, 20 yr old son & 14 yr old daughter as well as hanging out with his little Jack Russell named jack jack.


Josh McCrory

Josh McCrory

Senior Support Engineer

Josh has been with Nashville Computer since 2007. Most of his time is spent onsite with clients troubleshooting and repairing anything from printer issues, desktop issues & server issues.

He is originally from Hickman County, TN and spends his free time hanging out with family & friends, playing volleyball, basketball or softball and trying to spend as much time on the river relaxing as possible.


Ron Adcock

Ron Adcock

Senior Support Engineer

Ron started with Nashville Computer in August 2004. His main responsibilities involve the help desk and remote support. He takes support calls and fixes issues either with remote control of computers or advice over the phone. He also monitors the Backup Disaster Recovery units that image servers and send the backup offsite for storage in case of catastrophic disaster.

He loves living out his second childhood with his two young children.


Cory Goodman

Cory Goodman

Support Engineer

Cory Goodman has been with Nashville Computer since September 2010. He currently works as a Field Engineer. His tasks include performing site maintenances, onsite troubleshooting and diagnostics, network troubleshooting, network assessments, and site deployments.

When he is not at work Cory spends most of his time with girlfriend Jasmine. They spend most of their  time together playing video games, cooking and relaxing. Cory also spends time finding new programs, new gadgets, and working on multiple custom computer projects, and just looking for the next thing in technology he can learn about for his benefit as well as for our customers so he can assist them better during his onsite and remote calls.


Neil Brown

Neil Brown

Support Engineer

Neil Brown was born in England and grew up in New Zealand.  So if you call our Help Desk and hear a beautiful accent, you know you are talking to Neil. His IT career started 25 years ago soon after he got his first Tandy PC.  (Remember those?)  With limited knowledge, but possessing interest and talent, he soon landed a job maintaining a Tandy PC for a local company.  Since those days he has become a very knowledgeable computer expert and a great addition to Nashville Computer.Neil’s favorite part of working is solving problems that seem to be unsolvable.  Being a real “people person” he takes great satisfaction from helping clients with their IT problems.

In his spare time he likes to ride bicycles and take pictures at sporting events for the Cheatham County newspapers. He is also a proud new grandfather.


Jon Crigger

Jon Crigger

Support Engineer

Jon Crigger is on the Help Desk, but his main focus is our client’s security. Jon is the person taking care of our client’s backup systems, making sure that they are all working as they should and fixing them if there are any issues. He maintains the Antivirus Portal making sure that all the workstations are up to date with definitions and have no malware on them. He also makes sure all of our clients have the latest patches and runs weekly and monthly reports to keep everyone informed.

When not at work, Jon likes hiking in the woods and peaceful music, especially classical and ambient.


Keith Couch

Keith Couch

Support Engineer

There is nothing more frustrating than a computer or a printer that doesn't work. Keith Couch is our in-house computer physician. When your computer is running slowly, or your printer won't print, you can bring it to Nashville Computer. Keith will diagnose any viruses, unwanted programs, or whatever is ailing your machine. He'll order the parts and get your machine feeling better in no time. Keith says his favorite part of the job is solving problems and having a good workshop.

Keith will also give your brand new computer a good start by installing your new operating system and favorite software. He will make sure everything is up to date, secure and running correctly from the very beginning.

In his spare time, Keith enjoys living in the country and playing his guitar.


Terry Boggs

Terry Boggs

Bookkeeper

In the 1990s, Terry and her husband worked for a company that relied on Nashville Computer for their computer needs. Little did she know that twenty years later she would be a part of the NCI team. Terry says, "The decision to work at NCI was simple because integrity and great customer care are still their core values."

As Bookkeeper, Terry is the busy person in charge of paying bills, invoicing customers, payroll and financial reporting. If you have questions about your billing or payments to be made, Terry will be the pleasant voice you will hear on the other end of the phone.

When she is not at the office, Terry enjoys spending time with her family and friends.


Patty Willman

Patty Willman

Marketing Specialist

Patty Willman just loves to let everyone know what Nashville Computer can do for their business. As a Marketing Specialist, it is her job to find the businesses that need and value the technical support and peace of mind that Nashville Computer can provide. After working for large corporations and owning her own small business with her husband, she understands the ease of having an in-house company IT department versus having to come up with your own IT solutions. Nashville Computer becomes that friendly IT department you call when you're having trouble. They won't talk down to you with "Geek Speak" and they are knowledgeable about anything you need.

Patty is originally from Riverton, Wyoming, but has lived in several parts of the United States. Her life is centered around her adult children and grandchildren. Her leisure time is spent riding a tandem road bicycle with her husband of 32 years and working in the garden.